Shipping policy

 

This Shipping Policy is for Don Dada Official and was last updated on 05/18/2026.

SHIPPING AND DELIVERY OPTIONS

Domestic Shipping (post- shipping confirmation):

Standard (3-5 Business Days): $8.99

International Shipping:

International Standard (1-2 weeks): $14.99

PROCESSING TIME

Orders are processed within 5–10 business days, excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.

Please note that processing and delivery times may be extended during periods of high shipping volume, carrier delays, or economic disruptions affecting shipping services.

CANCELLATIONS

After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.

RETURNS

All sales are final, and returns are not accepted.

DELAYED ORDERS

Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.

DAMAGED ORDERS

Don Dada Official is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

SHIPPING RESTRICTIONS

- Orders cannot be shipped to P.O. boxes.

The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, an unauthorized items for air shipment may require a different shipping method.

CONTACT

For questions about this shipping policy, contact:

admin@dondadasupport.com